Intro
We thrive. It starts with a purpose to inspire, challenge and enable leaders and businesses to thrive. That is what I enjoy and that is what I do.
Non - Executive Director Customers. Tech. Growth.
Work
My career is focused on how to profitably serve customers by deeply understanding what they need, want and will pay for.
Delivering fair value with an outstanding customer experience that is enabled by technology, is a story of sustained, profitable growth.
My values draw me to organisations that have a clear purpose, strong values and people who do the right thing. Including, attracting and nurturing the best talent from diverse backgrounds.
I have a preference for innovation and change. Technology is fundamental to how businesses deliver value. We will never have less technology than we have today.
Increasingly, you don’t understand business if you don’t understand tech. Many organisations are falling short on their ability to successfully govern and execute technology enabled change. As technology capability accelerates, the knowledge gap between board members, executives and employees is widening. That is not OK.
Skills
Technology governance
Marketing
Profitable customer growth
Change and restructuring
Founder
Board Chair
Big 4 professional services expertise
Large P&L accountability
Australia, New Zealand and UK market experience
Leadership. Diversity. Equity. Inclusion.
I am the EY Technology Governance Program founder and leader. The program was established during 2020 to improve the governance and execution of technology enabled transformations for non-executive directors and executives of leading organisations in Australia and New Zealand.
My Resume
I am a technology governance and customer leader with over 30 years in senior marketing and commercial roles.
Founder, The Cellar Schematic â„¢
2026 - present
The Cellar Schematic is an AI application for managing wines. I built it as a team of one and it is available globally.
thecellarschematic.com
Advisory Board Member, The Transformation Group, Australia
2026 - present
Advisory services to the group which provides technology talent and consulting services through its Talenza and Tranzformd subsidiaries.
Managing Partner, Ernst & Young (EY) Oceania
2013 - 2025
As the Oceania Consumer markets leader, I led the largest revenue portfolio of Technology, Media & Entertainment and Telecommunications, Consumer Products & Retail, Private Equity, Agribusiness, Advanced Manufacturing & Mobility and New Zealand markets. The team consistently achieved double digit revenue growth.
Board Chair, Autism Spectrum Australia
2010 - 2018
Chair of the board. A member of the Finance and Audit, and Strategic Think Tank sub committees. I directed the organisation to have a stronger client focus. Ensuring it was successful in navigating the change from Government to individualised funding through the NDIS.
Executive Director, Telstra
2004 - 2012
Developed and implemented Telstra’s marketing strategy and capability to transition customers to the NBN network to achieve growth. I represented Telstra in Government and industry forums. I was accountable for the financial contribution of Telstra’s Consumer customer segments. We implemented Market Based Management and customer segmentation at Telstra.
Other roles: AOL|7, Gateway Computers, Lion, Pepsi, Unilever (UK), Carter Holt Harvey (NZ)
Education
Disruptive Tech Program (2022) - EY Tech University, Palo Alto
EY Account Leader (2017) – London Business School
Harvard Leadership Program (2015) – EY and Harvard
Graduate of the Company Directors Course (2013) - Australian Institute of Company Directors
Bachelor of Business Studies, Marketing (1984) - Massey University, New Zealand
Languages
English
Cantonese
Distinctions
Fellow of the Australian institute of Company Directors (FAICD)
Chief Executive Women, Member since 2022